Shipping Policy

Shipping Policy

Thank you for shopping with us. Below you will find important information regarding our shipping process, delivery timelines, and order tracking.

Processing Times

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay with your order, we will notify you via email.

Shipping Methods & Costs

Shipping costs are calculated at checkout based on your location and order size.

We offer free international shipping on all orders over £50. This promotion will automatically apply at checkout when the order total reaches the qualifying amount.

For orders under £50, standard shipping fees will apply and will be displayed during checkout before payment is completed.

Delivery Timeframes

Estimated delivery times vary depending on your location:

  • United Kingdom: 5–10 business days

  • Europe: 7–12 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to shipping carrier delays, customs processing, or other factors outside of our control.

International Shipping

We ship to many countries worldwide. International delivery times may vary depending on the destination and customs procedures.

Orders shipped internationally may be subject to import duties, taxes, or customs fees, which are the responsibility of the customer if applicable.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and instructions on how to track your package.

Please allow 1–3 business days for tracking information to update after receiving your tracking number.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will assist you in working with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about our shipping policy or your order, please contact our customer support team and we will be happy to assist you.